SHIPPING & RETURNS POLICY
SHIPPING & RETURNS POLICY
Free shipping for orders over €75 in NL and over €90 abroad!!
We are shipping from Amsterdam (NL)
SHIPPING WITHIN THE NETHERLANDS
• Your order will be processed
within 1-2 business days and delivered within 1-3 business days from the moment it is collected by PostNL, depending on the current service status of
PostNL.
• Shipping costs are as follows:
€4.95 for
home delivery
€4.50 for
delivery to PostNL pick-up points
Free
shipping for orders over €75.
SHIPPING WITHIN BELGIUM
• Your order will be processed
within 1-2 business days and delivered within 2-5 business days from the moment it is collected by PostNL, depending on the current service status of
PostNL.
• Shipping costs are as follows:
€7.95 for
home delivery
Free
shipping for orders over €90.
SHIPPING WITHIN EUROPE
Your order will be processed within 1-2 business days and delivered
within 4-7 business days from the moment it is collected by PostNL. Delivery
times may vary depending on the destination country and PostNL’s current
service status.
€7.95 for
home delivery
Free
shipping for orders over €90.
Please note that during peak times—such as Christmas, strikes, or public
holidays—unexpected delays may occur.
If you don’t see your country on our delivery list, please reach out to
us here: info@littleyayao.nl ; we may
be able to enable a shipping option for you.
RETURNS
We are committed to sustainability through a linear purchasing model, which means we aim to keep returns to a minimum. However, we do accept returns under the following conditions:
Returns
Clothing can be returned within 14 days of receipt. The return costs are at the buyer's expense. Once we receive the returned clothing in the same condition as it was sent, we will refund the purchase amount.
How to return an item
- Send us an email with:
- We will review your request and confirm the next steps via email.
- After confirmation, return the clothing to us. Once we receive and inspect the items, we will notify you by email. If everything is in order, we will process your refund promptly.
We encourage thoughtful purchasing to minimize returns and foster a more sustainable shopping experience.
If you have questions about an item or need additional information
before buying, please contact us at info@littleyayao.nl
and we’ll be glad to help.
Thank you for supporting our mission to minimize waste and promote
sustainable shopping.
Have a great day!